联系我们What is Ginkgo?
Ginkgo is an institutional-grade wealth management platform built specifically for family offices (SFO/MFO) and ultra-high-net-worth families. It consolidates assets held across multiple private banks into a single unified view, and handles complex work automatically — structured product event monitoring, PE/VC cash flow forecasting, IRR attribution, and AI-powered daily research summaries — so that family office Owners, CIOs, and CFOs can stay fully informed and make decisions efficiently.
What size of family office does Ginkgo serve?
Ginkgo serves family offices managing from tens of millions to tens of billions USD in AUM. The platform currently covers approximately USD 10 billion in assets under management across Single Family Offices (SFOs), Multi-Family Offices (MFOs), and corporate investment platforms.
How is Ginkgo different from private bank portals?
Private bank portals only show assets custodied at that specific bank and typically cannot process structured product events. Ginkgo is independent of any private bank — it aggregates data from multiple custodians to provide a unified, cross-institution view of all assets. It also offers capabilities unavailable in bank portals: a structured product event engine, IRR attribution by source, and a 10-year cash flow forecast.
What asset classes does Ginkgo support?
Full coverage: Cash, Fixed Deposit, NCD, Corporate Bond, Government Bond, Loan, Equities, ETF, REITs, Fund, Money Market Fund (MMF), Option (European/American Call/Put), Warrant (AQ/DQ), FCN, ELN, RCN, DRAN, Snowball Autocallable, PE/VC, and other alternatives including real estate and art.
Our assets are spread across five private banks. Can Ginkgo consolidate them into one view?
Yes. Ginkgo integrates with global custodians via Data Feed — including UBS, Goldman Sachs, J.P. Morgan, Standard Chartered, LGT, Bank of Singapore, Interactive Brokers, and Julius Baer. Any institution offering a Data Feed can be connected. For institutions without a Data Feed, Ginkgo's AI can parse statement emails directly. In practice, if a financial institution can produce a statement, its data can enter Ginkgo.
If one bank's data feed goes down, does Ginkgo stop working?
No. Ginkgo maintains a proprietary data layer that is independent of any custodian's feed. Bank Data Feeds are used for cross-validation only, not as the source of record. A feed disruption from one institution does not affect the availability of data from any other account, and the affected account continues to reflect the last known state.
How current is the data in Ginkgo?
Ginkgo's proprietary data layer does not depend on bank feed timing. Transactions take effect in real time upon entry. Portfolio NAV is always current. Bank Data Feeds are reconciled as they arrive; any discrepancy is automatically flagged.
We don't want to manually upload data. Does Ginkgo require us to maintain the data ourselves?
No. Ginkgo provides a fully managed data service at no additional cost. Clients simply forward relevant emails (trade confirmations, monthly statements, etc.) to a designated address. Ginkgo's AI parses and ingests the data automatically. No Excel, no manual uploads, no dedicated data staff required.
How long does it take to connect a new private bank?
For institutions with standard Data Feed services, integration typically takes days to two weeks. For institutions without a standard Data Feed, statement-based ingestion via email can begin immediately — no need to wait for a formal feed integration.
We hold a large number of Snowball, FCN, and ELN products currently tracked in Excel. Can Ginkgo handle them?
Yes — and this is Ginkgo's most critical differentiator. Ginkgo has a full structured product event engine covering FCN, ELN, RCN, DRAN, Snowball autocallables, and warrants. The system automatically monitors all observation dates, Knock-out events, coupon payments, and maturities across every product. No manual tracking required.
Can Ginkgo automatically alert us to observation dates and Knock-out events?
Yes. The event engine generates all future observation dates and event nodes from the contract terms upon product entry. It monitors underlying prices against Knock-out and Knock-in levels in real time. When Knock-out is triggered, the system automatically updates position status. When a price approaches the Knock-in level, the system proactively alerts the team.
What is Physical Redemption risk and how does Ginkgo monitor it?
Physical Redemption occurs when a structured product matures and the underlying has fallen below the initial strike price — the investor receives shares at the initial price rather than cash principal. Without advance awareness, this creates unplanned changes to the portfolio's asset allocation. Ginkgo monitors each product's Knock-in status in real time and issues an alert as soon as the underlying breaches the Knock-in level, giving the investment team time to act before maturity.
What structured product term fields does Ginkgo support?
Full term coverage: denomination, issuer, tenor, guaranteed period, Knock-out price and observation frequency (Daily / Biweekly / Monthly / Bimonthly / Quarterly), coupon frequency (Monthly / Bimonthly / Quarterly / Semi-Annually / Annually / At Maturity), Knock-in price, number of underlyings and initial prices, strike price ratio, Worst-of / Best-of selection, and complete lists of all observation dates and coupon payment dates.
We have PE/VC investments and Capital Calls always seem to arrive without enough notice. Can Ginkgo help us plan ahead?
Yes. Ginkgo supports entering each fund's Capital Call schedule (by annual, quarterly, or monthly frequency and projected amounts). The system automatically incorporates these into the 10-year cash flow forecast, showing projected funding gaps at each point in time so that the CFO can arrange liquidity well in advance — rather than being forced to sell liquid assets under time pressure.
We compute IRR manually in Excel. Can Ginkgo automate this?
Yes — and Ginkgo goes significantly further than just computing the number. Ginkgo calculates IRR in sub-second time and decomposes it into its component sources: how much came from dividends, how much from capital appreciation, and how much from currency effects. Each source is broken out separately in a single view. This level of attribution is absent from virtually all competing wealth management systems and is foundational for investment review and fund manager evaluation.
Can Ginkgo show PE investments and liquid assets (equities, bonds) side by side?
Yes. Ginkgo places alternatives and liquid assets in the same portfolio view. Return metrics — Net Cost Price, Realized Cash, Received Income, Exchange Gain/Loss — are calculated across all asset types with FIFO cost basis applied automatically. Performance across asset classes is directly comparable in one view.
Can we do hedge fund screening and due diligence inside Ginkgo?
Yes. Ginkgo includes a 3,000+ fund database with quantitative metrics calculated automatically, multi-fund / multi-benchmark comparative analysis, Modern Portfolio Theory (MPT) Efficient Frontier optimization, and historical portfolio backtesting. Work that previously took an analyst a full day now completes in 2–3 minutes.
How do I see a forward-looking cash flow forecast in Ginkgo?
Ginkgo automatically generates a 10-year forward cash flow waterfall from current holdings — covering all passive events: bond coupons and maturities, structured product coupon observations and Knock-out redemptions, PE Capital Calls, equity/fund dividends (50+ types), option exercise proceeds, loan interest, and more. You can also simulate future trade and transfer plans; all downstream cash flow events update in real time when the plan is applied.
Can Ginkgo generate customized investment reports?
Yes. Ginkgo supports rapid custom report development, including data exports formatted to the standards of specific financial institutions, GAAP-compliant transaction and accrual exports, and monitors for specific risk exposures. Once built, custom reports appear directly in each user's dashboard — no manual export required each time.
We receive many private bank research reports daily. Can Ginkgo help us process them?
Yes. Ginkgo's AI Daily Summary automatically processes the prior day's private bank reports and market commentary, filters for content relevant to current holdings, and delivers a concise briefing. The investment team reads only what directly applies to the portfolio — not the entire stack of incoming reports.
Our family's financial data is extremely sensitive. How does Ginkgo protect privacy?
Ginkgo uses multiple layers of protection: each family's data is physically isolated at the storage and compute level — no shared space between clients; position records store only encrypted IDs, so a single record cannot be traced to a specific family; all sensitive information is encrypted at rest with AWS KMS-managed keys; and procurement and usage permissions can be fully separated, protecting family identity from operational staff.
Where is our data stored? Will it leave our jurisdiction?
By default, Ginkgo data is stored in AWS Singapore data centers. The company is incorporated in Singapore and governed by Singapore's Personal Data Protection Act (PDPA). For clients with stricter data sovereignty requirements, Ginkgo supports private deployment — the full platform can be deployed within the client's own cloud account (e.g., the client's own AWS account), so data never leaves the client's controlled environment.
What access control options does Ginkgo support?
Ginkgo provides granular Role-Based Access Control (RBAC). Feature modules and individual client datasets can be permissioned independently. Family members, financial advisors, and external auditors each receive the access appropriate to their role. Login supports multi-factor authentication (TOTP / SMS / Email). Sensitive modules can require separate authorization.
How do we request a Ginkgo product demo?
Please reach out through the following:
Website: www.iginkgo.com
Email: info@iginkgo.com